At gottaluck.cn, we aim to deliver your orders safely and on time. This Shipping Policy outlines our process, timeframes, and terms.
Processing Time
- All orders are processed within 3–7 business days after payment confirmation.
- Custom orders may require longer processing time based on product requirements.
Shipping Methods
We offer international shipping via:
- Express courier (DHL, FedEx, UPS, etc.)
- Air freight
- Sea freight (for bulk orders)
Shipping Time
- Express shipping: 7–15 business days depending on destination.
- Air freight: 10–30 business days.
- Sea freight: 25–60 business days.
Shipping Costs
Shipping costs are calculated based on weight, volume, destination, and shipping method.
Exact costs will be provided during quotation or checkout.
Customs and Import Duties
Buyers are responsible for any customs duties, taxes, or import fees imposed by the destination country.
Lost or Damaged Packages
If your package is lost or damaged during delivery, please contact us immediately with your order number and relevant proof. We will assist with logistics claims.
Contact
Email: fengfanannie@163.com